- Andy Williams
- Managing Director
- Plumbase
As a team, we became better equipped to deal with our new challenges by understanding what a PLC needed and wanted from us.We would have been rudderless without the insights given to us.
When I was managing director at Jackson Building Centres, Human Alchemy helped us get to grips with matrix management. The family business had been managed on a hierarchical reporting line basis and so when it was finally integrated into Grafton PLC, we had to learn how to operate within a multiple reporting line structure. The team helped us see the bigger picture and to understand the different focus and priorities of a PLC and how we could work alongside not against them.
My new understanding of matrix management was so empowering, I now get its principles and it’s become my day-to-day working life…
I found Human Alchemy’s combined experience, extremely helpful as they … have real life experiences to draw upon plus they live and breathe it. They understand that the day-to-day reality of business is not necessarily ‘text book’.
I have changed how I deal with the people who report into me. These are subtle changes in my management style, which individually are hard to describe as they have become the norm now. And I, in turn, am filtering these improved and better practices throughout my teams and colleagues.
I would absolutely recommend human alchemy and consider their experience and unshakeable drive great USPs! They helped steer me and my team through a complicated transition.